Beth Brown

Patricia Payne
Co-Owner and
Director of Client Care

As the Director of Client Care, Patricia is responsible for the implementation of the Balanced Care Method into our care for clients. This involves the coordination between the clients and the training and preparation of the caregivers on our team. I have a background in the Healthcare industry working for many years with hospitals and physician practices. I am passionate about home care because of my family’s wonderful experience when we needed caregivers. I am fascinated by the scientific research in the areas of cognition and enjoy working in the area of Cognitive Therapeutics. Outside of work, Patricia enjoys time with her two sons and their families. Patricia enjoys time with friends and entertaining.

Jordan Brown

Mark Schmidt
Co-Owner and
General Manager

Mark Schmidt is a Co-Owner and the General Manager for Home Care Assistance of Tucson. Prior to opening Home Care Assistance here in Tucson, Mark spent the previous 30 years working in the Hotel and Resort industry across the United States. Mark works on the day to day operation of the business as well as assists with Client Care and Business Development.

Mark is involved in the community and directly works with Hospitals, Skilled Nursing Facilities, group homes, a variety of Chambers of Commerce as well as governmental entities. Having attended the University of Arizona he is a proud Wildcat Alumni.

Outside of work, Mark loves travel, cooking, and enjoying southern Arizona especially the dark nights when he can break out a telescope and enjoy the beautiful starry nights... poolside.

Jordan Brown

Carol Chandler
Client Care Manager and
CTM Interventionist

Carol Chandler is a Client Care Manager and a CTM Interventionist serving the Tucson area. In her role she works directly with our clients and their families to develop care plans that help the clients to thrive. Carol has a BA in Psychology from the University of Kansas, and a Masters Degree in Counseling from Webster University. She attended St. Luke's School of Nursing in Kansas City, Mo.. She loves animals, travel and has a passion for learning.


Brenda Hannah
Client Care Manager

Brenda is a Client Care Manager that strives to understand and works hard to customize the care for each client. Brenda is a two times cancer survivor and understands firsthand the care that clients would need to rehabilitate and heal. She also understands the needs of Parkinson’s, Dementia and Alzheimer’s clients as well as Hospice Care.

Brenda is very personable and loves to laugh. She enjoys gardening, bodybuilding and Latin dancing. Brenda is a professional singer, vocal teacher and musician also in her background as a Sound, Media and Television Production Manager. Brenda has traveled all over the US and abroad and loves to explore new historical places. The first thing she will most likely ask a client is, what do you like to do for fun? Let's find out!


Paul Collins
Client Care Manager

Paul Collins is a Client Care Manager serving the Tucson area by providing holistic, customized care to our clients so that they can live happier, healthier lives at home. In addition to serving 8 years in the United States Army as a Medic, Paul has earned a BA in Health Care Administration from University of Phoenix and is currently working towards a Master’s in Social Work through Capella University. He has a passion for fitness & health as well as helping others in his community.


Rasa Navarro
Recruiter and On-Boarding Manager

Rasa joined the Home Care Assistance of Tucson team in January of 2021. She is a Recruiter and On-Boarding Manager focusing on on-going recruitment, training, and retention of Professional Caregivers.

Originally from California, Rasa relocated to Tucson in 2009. Her background is in the hospitality industry with over ten years of recruiting, staffing, and training in a restaurant environment. Rasa’s personal interests include reading, traveling, spending time with her family, and attending her son’s soccer, basketball, and golf events.

Jordan Brown

Katie Card-Cecil
Client Care Manager

Bio Coming Soon!

Jordan Brown

Merri Patterson
Office Generalist

Merri, a native of Santa Cruz, California has been a proud Tucsonan since 1998. Merri has a degree in finance and Human Service Management. Her responsibilities are multidimensional and include and are not limited to assisting the general manager in many aspects of the business including keeping track of inventory, purchasing supplies, special projects, etc. Merri is also a senior caregiver and helps to coordinate logistics and can be hands on when aiding with helping vulnerable adults when long distance arrangements are called upon. Merri has directly overseen our operations when working with clients as we transports from outside the state of Arizona. Outside of work, her hobbies include painting, repurposing "old" things & designing along with restoring a 1964 vintage Shasta trailer so she can travel and retire with.

Jordan Brown

Holly Feeney
Recruiter / On-boarding Manager

Holly joined the Home Care Assistance of Tucson team in April 2020. She is the Recruiter / On-boarding Manager, with focus on recruitment and development of exemplary caregivers through implementation of on-going training and relationship building.

Holly's background includes extensive experience in the insurance industry with over five years in human resources, including recruitment, training, staffing, administration, and benefits. Some of Holly's personal interests are writing, decorating, antiquing, and spending time with her family and three fun-loving chihuahuas.


Nicole Metten
Staffing Manager

Nicole Metten is one of our staffing managers and a CNA. In her role she works directly with our caregivers and Client Managers to create the best teams possible for our clients. Nicole has worked in and out of the medical field for over 20 years as an EMT, PSS, Caregiver, and CNA. She loves to be outdoors, camping, kayaking, fishing, and reading.